TERMS AND CONDITIONS

1. General Provisions

1.1. These Terms and Conditions (the "Terms") govern purchases of products and services from www.bareskin.lt and set out the rights and obligations of the customer and the seller.

1.2. The seller is MB Bare Skin ("BARE SKIN", "Seller", "we", "us" or "our"), a legal entity registered in the Republic of Lithuania.

1.3. The Seller's registration details, contact information and other legally required information are available on our website.

1.4. By placing an order and confirming acceptance of these Terms, the customer agrees to the Terms applicable at the time of purchase.

1.5. These Terms should be read together with our Shipping Policy, Refund Policy, Order Cancellation Policy and Privacy Policy.

1.6. If any provision conflicts with mandatory consumer protection laws, the applicable statutory provisions shall prevail.

2. Customer Rights and Responsibilities

2.1. Purchases may be made by adults and other persons legally entitled to enter into the relevant contracts.

2.2. Customers must provide accurate and complete information necessary to process and deliver their orders.

2.3. Customers agree to pay for their orders and accept delivery in accordance with the agreed terms.

2.4. Customers retain their statutory rights to withdraw from distance contracts, return products and exercise other consumer remedies.

2.5. Customers must not use our website for unlawful purposes or in ways that may disrupt its operation.

3. Products and Product Information

3.1. We aim to provide accurate and up-to-date information about our products, including their characteristics, ingredients, instructions for use, prices and availability.

3.2. Product photographs are for illustrative purposes. Actual packaging or colours may differ slightly from the images displayed.

3.3. We may update our product range, descriptions and prices for future orders. Such changes do not affect existing contracts, except where permitted by law or agreed between the parties.

3.4. Cosmetic products should be used in accordance with the manufacturer's instructions. Individual skin reactions may vary. This does not limit statutory rights relating to defective or unsafe products.

4. Placing and Confirming Orders

4.1. Customers select products, add them to their cart, provide the required information and confirm their order.

4.2. Before placing an order, customers can review product quantities, the total price, shipping charges and other relevant information.

4.3. An electronic order confirmation is sent after an order is placed.

4.4. If a product becomes unavailable or an order cannot be fulfilled, we will contact the customer and offer appropriate solutions, including cancellation and a refund.

4.5. Order cancellation procedures are described in our Order Cancellation Policy.

5. Prices and Payments

5.1. Product prices are displayed in the currency indicated on our website and include applicable VAT where required.

5.2. The final amount payable, including shipping charges and any other mandatory fees, is displayed before the order is confirmed.

5.3. Available payment methods are shown at checkout.

5.4. Promotional offers, discount codes, special deals and gifts may be subject to specific conditions. Unless otherwise stated, promotions and gifts cannot be combined.

5.5. Complimentary gifts are subject to the conditions of the relevant promotion and applicable law. When an order is returned, the customer may also be required to return a complimentary gift if this was clearly stated in the promotion's terms and is legally permissible.

6. Pre-Orders

6.1. Certain products may be offered for pre-order.

6.2. The estimated dispatch or delivery timeframe is provided on the product page or during the ordering process.

6.3. If the expected timeframe changes significantly, we will inform the customer and provide the options required by applicable law.

6.4. Pre-order cancellations are governed by our Order Cancellation Policy.

7. Shipping and Delivery

7.1. Products are shipped to the countries and locations available at checkout.

7.2. Shipping methods, charges and delivery timeframes are provided in our Shipping Policy and/or at checkout.

7.3. Customers are responsible for providing accurate shipping addresses and contact information.

7.4. Where shipping is arranged by the Seller, the risk of accidental loss or damage generally passes to the customer when the customer, or a designated third party other than the carrier, takes physical possession of the goods.

7.5. Uncollected shipments and redelivery requests are handled in accordance with our Shipping Policy, Refund Policy and applicable law.

8. Returns and Withdrawal Rights

8.1. Consumers generally have the right to withdraw from a distance purchase contract within 14 days of receiving the goods, subject to statutory exceptions.

8.2. To exercise the right of withdrawal, the customer must communicate a clear statement of their decision to withdraw.

8.3. Certain products may be excluded from the statutory withdrawal right, including sealed goods that are unsuitable for return for health protection or hygiene reasons if the seal has been broken after delivery.

8.4. Refunds, return shipping arrangements and reimbursement of delivery charges are governed by our Refund Policy, without prejudice to mandatory consumer rights.

9. Defective Products

9.1. We undertake to supply products that comply with applicable legal requirements.

9.2. If a product is defective or does not conform to the contract, the customer may exercise the remedies provided by applicable law.

9.3. Customers may contact us with details of the issue. Photographs are recommended where available, but failure to provide photographs does not, by itself, remove statutory rights.

10. Intellectual Property

10.1. Original website content, including text, photographs, design elements and branding, is protected by applicable intellectual property laws.

10.2. Commercial use of protected content without permission from the relevant rights holder is prohibited, except where permitted by law.

11. Personal Data

11.1. Personal data is processed in accordance with applicable data protection laws.

11.2. Further information about personal data processing and cookies is available in our Privacy Policy.

12. Liability

12.1. The Seller is responsible for fulfilling its obligations in accordance with applicable law.

12.2. Our liability may be limited only to the extent permitted by applicable law.

12.3. Nothing in these Terms excludes or restricts mandatory consumer rights.

13. Third-Party Services and Links

13.1. Our website may contain links to third-party websites or use third-party services.

13.2. Third-party websites may have their own terms of use and privacy policies.

13.3. This section does not limit our responsibility for our own contractual obligations.

14. Complaints and Dispute Resolution

14.1. If a customer believes their rights have been infringed, they should first contact BARE SKIN in writing, describing the issue and their requested resolution.

14.2. We review consumer complaints in accordance with applicable law and provide a reasoned response within 14 days, unless otherwise required by law.

14.3. If a dispute cannot be resolved directly, consumers may contact the Lithuanian State Consumer Rights Protection Authority (www.vvtat.lt) or another competent dispute resolution body.

14.4. Consumers also retain the right to bring proceedings before a competent court.

15. Governing Law

15.1. These Terms are governed by the laws of the Republic of Lithuania.

15.2. Where the customer is a consumer residing in another country, this choice of law does not deprive them of the protection afforded by mandatory provisions of the law applicable in their country of habitual residence under relevant private international law rules.

16. Final Provisions

16.1. We may update these Terms from time to time. Updated versions will be published on our website.

16.2. Orders already placed remain subject to the Terms applicable when the contract was concluded, unless the parties lawfully agree otherwise.

16.3. If any provision is found to be invalid or unenforceable, the remaining provisions shall remain effective to the extent permitted by law.

16.4. Force majeure circumstances are assessed in accordance with applicable law and do not remove mandatory consumer rights.